Phone: +49 30 70 71 46 50

Tech Support

MedRx Technical



Our experienced tech support team is available Monday through Friday 8 am – 4:30 pm MEZ

Call 0049 30 70 71 46 43


MedRx Support Site:
Technical Support Email:


In most instances we’ll share your computer screen walking you through the steps to resolve your issue

Remote Support with Team Viewer

Click here to download



If you see this warning screen “Cannot detect hardware. Running in view-only mode”. Click here to Watch Video -Video applies to: A2D, A2D+, “Stealth” Audiometer, REM, REM+ and the REMsp